Our service no longer supports sending fixed PDF or Word files, as they perform poorly on mobile devices, which is where most contracts are opened. Instead, we provide a streamlined template editor that lets you create mobile-friendly contracts. You can either convert your Word document or paste the content directly into the editor.

PDF signing is from 1997, it's the technology of the past. PDF means pinch‑zooming, slow loads, broken fields and broken layouts. A responsive, text based contract opens instantly on any phone or desktop, lifts completion rates, and lets your brand set the right tone. Faster sends, fewer drop-offs. A much cleaner modern UX wins every time, on a single high stakes deal, or when addressing a large number of contracts.

We don’t. Your contracts aren’t mined, profiled, or resold in any form. Our Privacy Policy makes it explicit: we store and deliver your contracts, nothing more. Your data stays yours.

Create an account for free, then send yourself a demo contract to see the full loop from “Send” to “Signed”. Next, spend 2–3 minutes creating your first template, and set up your branding (logo, colours). When you’re ready to go live, make a payment and start sending for real.

Ccontracts issued via eSignatures.com are legally binding for almost any business or personal transaction worldwide. We comply with: US ESIGN (2000) and UETA, HIPAA, EU eIDAS (Electronic Signature only—not Advanced or Qualified), UK eIDAS & ECA, Canada’s UECA, Australia’s ETA, New Zealand’s ETA, South Africa’s ECTA, GDPR and more. Your agreement stands up under all major legal frameworks.

Yes. Our information security management system is ISO 27001 certified. Independently audited and maintained, so your contracts sit on infrastructure that meets a globally recognised security standard.

Absolutely. Share your personal referral link and when a new customer makes their first payment, both of you receive a 50% credit bonus. Ready to earn ongoing revenue? Apply for our Lifetime Partner tier and collect 20% of every future payment that customer makes—forever.

Simply email a government issued proof of non‑profit status to support@esignatures.com and we’ll unlock a permanent 40% charity rate on your account.

It’s still a single flat fee—one contract, one charge, no extra costs for length or number of signers.

When you send from the Dashboard, the signer language follows your global setting, but contracts fired through the API, Zapier, or Make can each carry their own language. Per‑send flexibility at its best.

Insert your signature image while editing the template: click the Image icon on the right‑hand toolbar and drop it where you want it to appear. Prefer a streamlined flow? After opening a new contract, hit "Add myself as a signer" and tick "Auto sign". Your e‑signature record will be stamped on the PDF the moment everyone else signs.

Insert a Mandatory "Checkbox" Signer field wherever you need explicit confirmation. Signers must tick it before they can finish signing. Example label: “I hereby acknowledge that I’ve read and understood the above conditions.”

No, we use a single, legal signature at the end to sign the entire document. Multi-autograph boxes are not supported. If you need section-by-section confirmation, add Mandatory Checkbox (or other signer fields) right where you want acknowledgment. The final PDF and audit trail already capture name, date, IP, and every box ticked, so extra signature blocks aren’t required.

Add the Radio button Signer field in the template editor, then immediately add the next Radio button field beneath it. Consecutive Radio button fields link automatically, so signers can select only one option in the group.

One request is one contract. If you need to deliver a pack, merge the documents into a single mobile friendly template (sections, placeholders, checkboxes) or fire a quick sequence via Bulk, API, or Zapier. Each contract gets its own audit trail and pricing still stays flat per send.

Assign a Redirect URL for each signer in your payload or Zap. Once the signature is complete, we automatically send that signer to their specified link.

Enter it in international E.164 format, +country code followed by the number, with no leading zeros. Example: +41791234567.

Your logo appears in emails, sign pages, and the final PDF. The platform scales by height, so trimming blank space above and below the artwork will maximise visible size. Width adjusts automatically.

Pass a base‑64–encoded image as the value for the {{placeholder}} when you call the API. The image will render in the contract exactly where that placeholder sits. No extra steps required.

The {{Placeholders}} are for you, the sender, to prefill and personalise the contract before it goes out. Signer fields are for the signers, your clients, to enter info while signing. Text, dates, checkboxes, uploads and more. Placeholders speed your prep, while signer fields for your clients to fill in.

Yes. Set defaults in the template editor, or override them per contract via the API, Zapier, or Make. Using Contract Links? Pre-fill the same fields with URL parameters. Signers can still edit if you leave the field optional.

No—contracts don’t accept raw HTML. To keep pages secure and perfectly mobile‑friendly, use the editor or API to add structured elements (headings, paragraphs, tables, images, signer fields). For dynamic content, pass those elements via placeholders and we’ll render them in the right spots.

No. Signer fields always span the full line, on purpose. Full width inputs stay readable, tappable, and consistent on phones, which means fewer errors and faster completion.

Tables use a fixed, clean style (single‑line borders and consistent spacing) to keep documents readable on mobile. These visual styles can’t be changed. You can format text inside cells (bold, italic, underline), set alignment (left/centre/right), and resize columns by dragging in the template editor.

Just type the full URL starting with https:// and it becomes a clickable link everywhere. Editor, emails, sign page, and PDF.

Not as an attachment. Make it binding by integrating the text directly into your template, or you can simply reference the file with a hyperlink if it doesn’t need to live in the contract body.

While editing your template, click the Email️ icon to open the custom email popup. Update the subject and body there; reminder emails automatically reuse that text, so one edit covers every follow up.

Simply navigate to the contract's detail page. Next to each signer you’ll see their field values and a download link for every file they uploaded, even images that were too large to attach to the email.

By default it’s sequential in the order you add signers. #1 first, then #2, and so on. To invite everyone at once from the Dashboard, select "Send at the same" time when sending. If you’re using the API, you can set any order you like (including parallel invites).

On the sign page, they’ll see a Decline link just beneath the Sign button. Clicking it, entering a brief reason, and confirming will mark the contract as declined and automatically withdraw it.

Yes, simply email support@esignatures.com and we’ll get a BAA in place.

Most likely that contract was created before you paid, so it stays Demo. New contracts created after payment are live. If you did create it after paying and it’s still Demo, check your integration (API / Zapier / Make): a "Test":"yes" flag.

On your Dashboard, click the filter above the contract list and select Archived. Every retired agreement appears there, ready to view or download whenever you need it.

Open the contract’s detail page and click "Restore" at the top. The document moves back from Archived status.

Sorry, no. Once a draft is deleted, it’s removed for good—we don’t keep hidden backups, so there’s nothing left to restore.

No, the demo stays demo. To go live, open the contract, click Clone, review placeholders, and you can send the new one as live.

Credits are final sale. If you topped up very recently and haven’t sent any live contracts, contact support and we’ll refund the payment, minus processing fees.

Yes. All contracts they created or signed stay in your account and in the audit trail; only their user access is removed.

Go to the login page and click "Reset password". If the reset email never shows up, you probably registered with a different address, search all your inboxes (and spam) for our welcome email to confirm the correct one. Try resetting with that address. Still stuck? Ping support@esignatures.com and we’ll match things up.

The entire platform is built mobile first, so just log in at esignatures.com in your phone’s browser and you’ll have the full feature set: send, sign, manage, and track without installing anything.